>>> Which of the following is true:
(A) When requesting IRS help, an employee must provide both name and SSN.
(B) When requesting IRS help, an employee must provide either name or SSN.


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The correct answer is (B): When requesting IRS help, an employee must provide either name or SSN. This is based on the IRS's guidelines for employee verification, which states that either the name or SSN can be used to identify an employee for tax purposes.