>>> Which of the following is true:
(A) When requesting IRS help, an employee must provide both name and SSN.
(B) When requesting IRS help, an employee must provide either name or SSN.


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The correct statement is:
(B) When requesting IRS help, an employee must provide either name or SSN.

This is based on the provided document, which states that employees can request IRS help by providing either their name or their SSN. The document does not require both pieces of information for help to be provided.