>>> Which of the following is true:
(A) When requesting IRS help, an employee must provide both name and SSN.
(B) When requesting IRS help, an employee must provide either name or SSN.


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Neither (A) nor (B) is true. When requesting IRS help, an employee is required to provide either their name or SSN, not both. This is stated in the document, which specifies that the employee must provide "either the name or the SSN" when requesting assistance.